FORMER RAF medic Vicky Hallam has won her appeal – after was she was threatened with a fine for boarding a tram without a ticket.
New green and silver-coloured buy-before-you-board ticket machines have caused much controversy after they appeared outside tram stops across the city in May.
Commuters are obliged to pay before they ride – or face a £50 fine.
Miss Hallam said what happened had made her feel like a criminal.
"I have updated my Facebook status as 'victorious'. I hope other people will appeal as well. In the second letter of appeal I wrote, I told NET I had contacted the Nottingham Post."
A letter from a penalty fare administrator at Nottingham Express Transit revealed that the tram stop Miss Hallam mentioned had been identified for "possible signage" improvement.
"All our tram stops have 'conditions of carriage' notices to help passengers," the letter read.
"The onus is on the passenger to read these and abide with the 'rules of travel'.
"It is clear a genuine mistake was made, and I hope this will not discourage you from using Nottingham Trams in the future."
Miss Hallam, 31, who lives in Wootton Bassett, was staying in Nottingham to celebrate her mother's birthday, and caught the tram from Hucknall.
She said she had the money in her hand ready to pay, and then the conductor told her she had to get off the tram and pay a fine.
She stressed she was unaware that the new pay-by-machine policy had replaced the old system of paying on board.
A spokesman for NET said: "The signage guideline requirements have been met at all stops since before the new ticketing arrangements were introduced and additional signs, banners and notices have been displayed for several months.
"We have updated some of this signage in response to public concerns. We will continue to review all signage at tram stops to further assist customers."
